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Return & Refund Policy — SSPA & PRE ACADEMY

Return & Refund Policy

This Cancellation and Refund Policy applies to the websites operated by SSPA and PRE ACADEMY, including sspa.site and preacademy.co.in. By making a purchase or using our paid services, you agree to the terms below.

Last updated: September 5, 2025

Cancellation

To cancel a purchased product or service, contact our customer support team promptly. Subscription plans can be canceled anytime, but refunds for unused periods are not provided. Refunds are permissible only within 14 days from the date of course purchase.

Refunds

Refunds for digital products (e-books, online courses) are generally not available after access or download, except at our discretion. Refunds for services will be considered on a case-by-case basis. Physical product refunds are governed by our Return and Exchange Policy.

Eligibility for Refunds

If you notice unauthorized transactions, report them immediately for investigation and possible refund. For technical issues that hinder product access, contact support for resolution and potential refunds. Compliance with our Terms of Use is required for refund eligibility.

Refund Process

All refund requests will be evaluated individually. Additional information may be requested to validate your claim. Approved refunds will be processed using the original payment method, within a reasonable time frame.

Policy Changes

We may update this Cancellation and Refund Policy at any time without notice. Changes take effect immediately upon posting on our websites, so please review the policy periodically for updates.